2566012 - Diagnsotics Agents DPC Push fails due to error 'Unsupported Content-Type: text/html Supported ones are: [application/soap+xml]' | SAP Knowledge Base Article

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2566012 - Diagnsotics Agents DPC Push fails due to error 'Unsupported Content-Type: text/html Supported ones are: [application/soap+xml]'

Symptom

  • The monitoring metrics which are collected by the Diagnostics Agents are gray in the Solution Manager system. The e2email.log of the Diagnostics Agents show the following error when calling the E2E_DPC_PUSH service to send the metrics to the Solman system: "Unsupported Content-Type: text/html Supported ones are: [application/soap+xml]"

    Nov 2, 2017 5:48:33 AM [Thread[ExRun:dpc:job_2,5,dpc:job:ExecTG]] Error      [MAIMetricProvider.pushFailed] MAI metric push failed (Exception occurred) with status: DPC_RT_STATUS_ERROR
    [EXCEPTION] java.lang.reflect.UndeclaredThrowableException
    at com.sun.proxy.$Proxy59.e2EDpcPushMetrics(Unknown Source)
    at com.sap.smd.dpc.job.DPCServicePushMetricJob.pushSimpleEvents(DPCServicePushMetricJob.java:132)
    Caused by: java.lang.reflect.InvocationTargetException
    Caused by: com.sun.xml.internal.ws.server.UnsupportedMediaException: Unsupported Content-Type: text/html Supported ones are: [application/soap+xml]

  • When doing a "Check Data Collection" System Monitoring for a gray metric, the following error is displayed: "Configuration XML likely did not reach the agent".

NOTE: The error above also has to be reported in the e2emai logs of the Diagnostic agent assigned

System_Monitoring.jpg


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Environment

  • SAP Solution Manager 7.1
  • SAP Solution Manager 7.2

Product

SAP Solution Manager 7.1 ; SAP Solution Manager 7.2

Keywords

#SOLMAN,SM_WORKCENTER,System monitoring, PUSH_GENERIC, gray, grey, Configuration XML likely did not reach the agent, host, Application Operations , KBA , SV-SMG-MON-ALR , Monitoring/Alerting/Reporting Infrastructure , SV-SMG-MON-ALR-PRA , Metric / Event Provider in Diagnostics Agent , SV-SMG-MON-SYS , System Monitoring , Problem

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