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2565920 - Warning events: Communication failure, No response from server, timeout exceeded, and Invalid object reference.

Symptom

  • BI performance overall is suffering.
  • User session logins to CMC and BILaunchpad Webapps or client applications, Restful web services, may be slow or fail intermittently.
  • Browsing the Web applications will be slow.
  • Report viewing and scheduling will also be slow and intermittenly give errors in all areas (Credentials, Procesing, Exporting, Scheduling, Destinations, Publications)
  • BI Server process tracing may indicate inttermittent Connection Failed or Connection Refused
  • Microsoft Windows Event Viewer or Linux messages logs will be filled with a slew repeating WARNINGS like the below examples:
    • Warning,12/25/2017 6:38:59 PM,BusinessObjects_ConnectionServer,34700,Transport,Transport error: Communication failure.(FWM 00001)
    • Warning,12/25/2017 6:02:57 PM,BusinessObjects_ConnectionServer,34700,Transport,"Transport error: No response from server, timeout exceeded.
    • Warning,12/25/2017 6:39:22 PM,BusinessObjects_WIReportServer,34700,Transport,Transport error: Invalid object reference.
       

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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x (BI 4.x)
  • Any OS
  • Any version

Product

SAP BusinessObjects Business Intelligence platform 4.1

Keywords

KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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