2564090 - Portal loads empty page without any content | SAP Knowledge Base Article

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2564090 - Portal loads empty page without any content


  • Masthead, TLN, and content area are empty, and DTN is missing.
  • User is assigned with the default ajax desktop that uses the default ajax framework page.
  • In the default traces, following error is logged:
    BC-PIN-PCD#com.sap.tc.pcd.gl.srv#C0000A1A56A700460000000000000F98#3233550000008313#sap.com/com.sap.km.application#com.sap.portal.pcd.Gl.Pl.Access.Write#Guest#0#JTA Transaction : 9028#1F997A6EE46C11E18EAF00000031570E#1f997a6ee46c11e18eaf00000031570e#1f997a6ee46c11e18eaf00000031570e#0#Application [55]#Plain##com.sap.portal.pcd.Gl.Pl.Access.Write [Thread[878531746|pcd:portal_content/every_user/general/defaultAjaxframeworkContent/com.sap.portal.afpDesktop/frameworkPages/com.sap.portal.AFPpage/com.sap.portal.AFPResources#com%2esap%2eportal%2enavigation%2eportallauncher%2edefault.pcd%3aportal_content%2fevery_user%2fgeneral%2fdefaultAjaxframeworkContent%2fcom%2esap%2eportal%2eafpDesktop%2fframeworkPages%2fcom%2esap%2eportal%2eAFPpage.com% 2 esap%2eportal%2eAFPResources,5,Managed_Application_Thread]] Error: Unexpected Exception when writing to database
    com.sapportals.portal.pcd.gl.PcdInconsistentUpdateException: Transaction cache is outdated for object id 0xE2D1B4B5BE0A4AAB652CFD71D848DAAADE66B5FE. name:pQtz6sLLtBNb55p2S)XyYsHotbk~. db time:1457146449564, read time:-1




  • EP Release Independent
  • SAP NetWeaver
  • SAP Composition Environment


SAP Composition Environment all versions ; SAP ERP 6.0 ; SAP NetWeaver all versions


Enterprise Portal 7.0, EP 7.0, Enterprise Portal 7.01, EP 7.01, Enterprise Portal 7.02, EP 7.02, Enterprise Portal 7.03, EP 7.03, Enterprise Portal 7.1, EP 7.1, Enterprise Portal 7.2, EP 7.2, Enterprise Portal 7.30, EP 7.30, Enterprise Portal 7.31, EP 7.31, Enterprise Portal 7.40, EP 7.4, Enterprise Portal 7.50, EP 7.5, no theme, distorted, no roles, role, top level navigation, detailed navigation, tabs, missing , KBA , EP-PIN-NAV-AFP , Ajax Framework Page , EP-PIN-NAV , Navigation , BC-PIN-PCD , PCD, Generic Layer Services , Problem

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