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2564089 - Error: "The viewer could not process an event. A request was cancelled. The necessary security privileges could not be verified"

Symptom

  • When trying to view a Crystal report from the repository through BI Launchpad, the below error is displayed:

com.businessobjects.report.web.shared.WebReportingException: The viewer could not process an event. A request was cancelled. The necessary security privileges could not be verified. [R21ADAPTJ5043]
[RASLIB9002] [CRSDK00000813] ---- Error code:0 [CRWEB00000119]
                at com.businessobjects.report.web.shared.WebReportingException.throwWebReportingException(WebReportingException.java:71)
                at com.businessobjects.report.web.component.ViewerContainer.processEvents(ViewerContainer.java:1503)
                at com.businessobjects.report.web.WorkflowController.doEventProcessing(WorkflowController.java:373)
                at com.businessobjects.report.web.WorkflowController.doLifecycle(WorkflowController.java:275)
                at com.businessobjects.report.web.WorkflowController.doAsyncLifecycle(WorkflowController.java:108)
                at com.crystaldecisions.report.web.viewer.CrystalReportViewerUpdater._processHttpRequest(CrystalReportViewerUpdater.java:61)
                at com.crystaldecisions.report.web.ServerControl.processHttpRequest(ServerControl.java:345)
                at com.crystaldecisions.report.web.viewer.CrystalReportViewerServlet.doUpdate(CrystalReportViewerServlet.java:206)
                at com.crystaldecisions.report.web.viewer.CrystalReportViewerServlet.doPost(CrystalReportViewerServlet.java:194)
                at javax.servlet.http.HttpServlet.service(HttpServlet.java:648)
                at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
                at com.businessobjects.http.servlet.internal.ServletRegistration.service(ServletRegistration.java:110)
                at com.businessobjects.http.servlet.internal.ServletLastFilterChainElement.service(ServletLastFilterChainElement.java:30)
                at com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFilter(FilterChainImpl.java:46)
                at com.businessobjects.bip.core.web.filter.BrowserRenderingModeFilter.doFilter(BrowserRenderingModeFilter.java:32)
                at com.businessobjects.http.servlet.internal.FilterRegistration.doFilter(FilterRegistration.java:72)
                at com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFilter(FilterChainImpl.java:43)
                at com.businessobjects.bip.core.web.boetrustguard.BOETrustPrepareFilter.doFilter(BOETrustPrepareFilter.java:35)
                at com.businessobjects.http.servlet.internal.FilterRegistration.doFilter(FilterRegistration.java:72)
                at com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFilter(FilterChainImpl.java:43)
                at com.businessobjects.bip.core.web.supportabilty.TraceLogScopeFilter.doFilter(TraceLogScopeFilter.java:38)
                at com.businessobjects.http.servlet.internal.FilterRegistration.doFilter(FilterRegistration.java:72)
                at com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFilter(FilterChainImpl.java:43)
                at com.businessobjects.sdk.actionfilter.WorkflowFilter.doFilter(WorkflowFilter..java:45)
                at com.businessobjects.http.servlet.internal.FilterRegistration.doFilter(FilterRegistration.java:72)
                at com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFilter(FilterChainImpl.java:43)
                at com.businessobjects.bip.core.web.appcontext.RequestInitFilter.doFilter(RequestInitFilter.java:26)
                at com.businessobjects.http.servlet.internal.FilterRegistration.doFilter(FilterRegistration.java:72)
                at com.businessobjects.http.servlet.internal.filter.FilterChainImpl.doFilter(FilterChainImpl.java:43)
                at com.businessobjects.http.servlet.internal.BundlePathAwareServiceHandler.serviceHelper(BundlePathAwareServiceHandler.java:235)
                at com.businessobjects.http.servlet.internal.BundlePathAwareServiceHandler.service(BundlePathAwareServiceHandler.java:197)
                at com.businessobjects.http.servlet.internal.ProxyServlet.service(ProxyServlet..java:248)
                at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
                at org.eclipse.equinox.servletbridge.BridgeServlet.service(BridgeServlet.java:275)
                at javax.servlet.http.HttpServlet.service(HttpServlet.java:729)
                at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:291)
                at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
                at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)
                at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239)
                at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
                at com.businessobjects.pinger.TimeoutManagerFilter.doFilter(TimeoutManagerFilter.java:181)
                at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:239)
                at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
                at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:219)
                at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:106)
                at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:502)
                at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:142)
                at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:79)
                at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:88)
                at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:518)
                at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1091)
                at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:668)
                at org.apache.coyote.http11.Http11NioProtocol$Http11ConnectionHandler.process(Http11NioProtocol.java:223)
                at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1517)
                at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.run(NioEndpoint.java:1474)
                at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142)
                at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)
                at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)
                at java.lang.Thread.run(Thread.java:812)

  • End to End traces show the error "Universe <xxxCUIDxxx> contains no connection relations"

Read more...

Environment

SAP BusinessObjects Business Intelligence 4.x

Product

SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

UNX, UNV, report, Crystal, R21ADAPTJ5043, RASLIB9002, CRSDK00000813, CRWEB00000119, The necessary security privileges could not be verified, refresh, BI 4.1, BI 4.2, A request was cancelled. , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , BI-RA-CR-SRV , C++ Servers , Problem

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