2563793 - SAP IQ - "ZeroGu2: Windows DLL failed to load" error during installation IQ 16.0 client on Windows 10 64bit | SAP Knowledge Base Article

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2563793 - SAP IQ - "ZeroGu2: Windows DLL failed to load" error during installation IQ 16.0 client on Windows 10 64bit

Symptom

Following Java error occurs during installation IQ 16.0 client on Windows 10 64bit

Incident 566855  2017  Hit error -- ZeroGu2 Windows DLL failed to load while install SAP IQ Client on w

--Java Error

ZeroGu2: Windows DLL failed to load
at ZeroGa2.b(DashoA10*..)
at ZeroGa2.b(DashoA10*..)
at com.zerog.ia.installer.LifeCycleManager.b(DashoA10*..)
at com.zerog.ia.installer.LifeCycleManager.a(DashoA10*..)
at com.zerog.ia.installer.Main.main(DashoA10*..)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
at java.lang.reflect.Method.invoke(Method.java:606)
at com.zerog.lax.LAX.launch(DashoA10*..)
at com.zerog.lax.LAX.main(DashoA10*..)

 


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Environment

O/S : Windows 10 64bit

IQ Client : EBF 22903: 16.0 SP04 - 64 Bit (IQNC160004_0-20011253.ZIP)

Product

SAP IQ 16.0

Keywords

"IQ 16.0 Client windows 10"; "IQ 16.0 network client windows 10"; "ZeroGu2: Windows DLL failed to load"; "Windows DLL failed to load"; "Fatal Application Error"; "This Application has Unexpectedly Quit"; , KBA , BC-SYB-IQ , Sybase IQ , Problem

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