SAP Knowledge Base Article - Preview

2563662 - How to define the email recipient for PPF Action which uses Smart Forms Mail - Solution Manager

Symptom

  • Smart Forms Mail Recipient
  • Action with Process Type Mail Output
  • SLA Escalation e-mail is sent to the wrong user
  • Where to configure e-mail address for recipient
  • Email in SOST showing notification is sent to wrong email address

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Environment

SAP Solution Manager

Product

SAP Solution Manager all versions

Keywords

SOLMAN, Internet address, SPPFCADM , KBA , SV-SMG-SUP , Service Desk / Incident Management , How To

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