2563636 - Product Documentation is blank when opened from SAP Contact Center (OM and CDT) | SAP Knowledge Base Article

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2563636 - Product Documentation is blank when opened from SAP Contact Center (OM and CDT)

Symptom

  • In SP10 and under, when you access 'Application Help' from Online Monitoring, a blank window opens
  • When you try to open the link manually from the Product Documentation Website in the Infrastructure Administrator, you notice that the expired page is not found

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Environment

SAP Contact Center 7.0

Product

SAP Contact Center, on-premise edition 7.0

Keywords

Business Communication Management, BCM, CCtr, SCC, Contact Center, CCI, CRM-CCI, Product, Documentation, Help, SAP, SP10, Expired, IA, OM, Online Monitoring, Infrastructure Administrator, Application , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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