SAP Knowledge Base Article - Preview

2563519 - S/4 Hana Public Cloud - How to create the perfect incident


You want to create a support incident for an issue arising in your S/4 Hana Public Cloud tenant and you want to know what information you need to provide SAP Support for an efficient handling of the incident.



  • SAP S/4HANA Public Cloud All versions


SAP S/4HANA Cloud 1711 ; SAP S/4HANA Cloud 1802 ; SAP S/4HANA Cloud 1805 ; SAP S/4HANA Cloud 1808 ; SAP S/4HANA Cloud 1811 ; SAP S/4HANA Cloud 1902


S/4 Hana, Public Cloud, Escalation, Incident Priority, business impact, perfect incident, guidelines , KBA , XX-SER-SAPSMP-CON , SAP Support Portal - Contents , XX-SER-REL , Business Suite Release Information , How To

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