SAP Knowledge Base Article - Preview

2563519 - S/4 Hana Public Cloud - How to create the perfect incident

Symptom

You want to create a support incident for an issue arising in your S/4 Hana Public Cloud tenant and you want to know what information you need to provide SAP Support for an efficient handling of the incident.


Read more...

Environment

  • SAP S/4HANA Public Cloud All versions

Product

SAP S/4HANA CLOUD 1811 ; SAP S/4HANA CLOUD 1902 ; SAP S/4HANA Cloud 1711 ; SAP S/4HANA Cloud 1802 ; SAP S/4HANA Cloud 1805 ; SAP S/4HANA Cloud 1808

Keywords

S/4 Hana, Public Cloud, Escalation, Incident Priority, business impact, perfect incident, guidelines , KBA , XX-SER-SAPSMP-CON , SAP Support Portal - Contents , XX-SER-REL , Business Suite Release Information , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.