SAP Knowledge Base Article - Preview

2562238 - SMTP only works with default settings (BI 4)

Symptom

  • Scheduling a report using a custom To: or From: fields fails but selecting the 'Use Default Settings' option sends the email successfully
  • Error:
    server error. [Error intializing SMTP server. Return code: [TCP open failed.]. Reason: [<mailserver>:<port>:.]: [CrystalEnterprise.Smtp]

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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.2

Product

SAP HANA 1.0, platform edition

Keywords

KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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