2562068 - Error: "Failed. Please check the logs or contact your SAP Business Objects Administrator" when clicking on Apply in the Prompts section of a publication based on a Web Intelligence source document in BI launchpad | SAP Knowledge Base Article

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2562068 - Error: "Failed. Please check the logs or contact your SAP Business Objects Administrator" when clicking on Apply in the Prompts section of a publication based on a Web Intelligence source document in BI launchpad

Symptom

  • Error: "Failed. Please check the logs or contact your SAP Business Objects Administrator" when clicking on Apply in the Prompts section of a publication based on a Web Intelligence source document in BI launchpad.
  • Error: "Cannot cast class com.businessobjects.sdk.plugin.desktop.publication.internal.Publication to interface com.crystaldecisions.sdk.occa.infostore.IContent"  when clicking on Apply in the Prompts section of the same publication in CMC.
  • The issue occurs only with publication. The schedule runs successfully.

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Environment

SAP BusinessObjects Business Intelligence 4.2 SP03 Patch 10

Product

SAP Data Services 4.1

Keywords

prompt, publication, error , KBA , BI-BIP-PUB , Publishing and scheduling in InfoView/BI launch pad , Problem

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