2561623 - BDocs of type BUS_TRANS_MSG remain in intermediate status or unprocessed status in a standalone Solution Management system | SAP Knowledge Base Article

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2561623 - BDocs of type BUS_TRANS_MSG remain in intermediate status or unprocessed status in a standalone Solution Management system

Symptom

  • In a standalone Solution Management System you are using notification framework
  • you notice that the relevant BDOCs of type BUS_TRANS_MSG remain in intermediate status E02 (yellow).
  • As long as the bdocs are not processed the queue table CRMD_NF_QUEUE is not updated and as a consequence
    the mails are not sent.

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Environment

  • SAP Solution Management System

Product

SAP Customer Relationship Management all versions ; SAP Solution Manager 1.0 ; SAP Solution Manager 2.0 ; SAP Solution Manager 2.1 ; SAP Solution Manager 2.2 ; SAP Solution Manager 3.1 ; SAP Solution Manager 3.2 ; SAP Solution Manager 7.0 ; SAP Solution Manager 7.1 ; SAP Solution Manager 7.2 ; SAP enhancement package 1 for SAP Solution Manager 7.0

Keywords

notification framework, mails not sent, E02 bdoc status , KBA , CRM-MW-SRV , Flow / Services , SV-SMG-SUP , Service Desk / Incident Management , Problem

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