SAP Knowledge Base Article - Preview

2561236 - SAP Solution Manager – SAP GUI Shortcuts with SAP Router Strings

Symptom

The SAP Solution Manager contains HTML applications which start transactions in the SAP GUI for Windows or Java. The transaction may fail to start for users
who have special connection requirements. This may be the case for users who connect from outside the network where the Solution Manager system resides, and therefore require a specific SAP Router string in order to connect to the system.

For example in Solution Documentation application when trying to access a backend system.


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Environment

SAP Solution Manager

Product

SAP Solution Manager 7.2

Keywords

DSWPUSERPREFS, Connectivity Issue, SAP GUI shortcut, SAP Router String , KBA , SV-SMG-SUP , Service Desk / Incident Management , SV-SMG-CM , Change Request Management , SV-SMG-IMP , Implementation / Project and Process Management , How To

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