SAP Knowledge Base Article - Preview

2560838 - Unable to access Cleansing Package Builder tab

Symptom

  • Getting error when attempting to access http://<SERVER>:<TOMCAT_PORT>/CPBWebservice -> Services
  • HTTP 500 error
  • Internal Server error
  • Unable to click into Cleansing Package Builder tab in Information Steward
  • Fatal: The web service call failed. Fault code: Server.Error.Request. Fault string: HTTP request error.. 
    Cleansing Package Builder is not available.
    Contact your Information Steward administrator to restart the CPBWebservice web service.
    After the web service is back up, log off of Information Steward and log back on.
  • Redeployment of the CPBWebservice does not resolve this issue

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Environment

SAP Information Steward 4.2

Product

SAP Data Services 4.2 ; SAP Information Steward 4.2

Keywords

KBA , EIM-IS-CPB , Information Steward - Cleansing Package Builder , Problem

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