2560562 - SY520 not using printer in POD | SAP Knowledge Base Article

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2560562 - SY520 not using printer in POD

Symptom

ME throws "printerRef is missing" error message when trying to print labels using POST_SERIALIZE activity hook.
In addition SQL trace contains the following select statements that was logged in the same seconds:

  1. SELECT LABEL_PRINTER_BO FROM USER_PREFERENCES WHERE  USER_BO='UserBO:<SITE>,<USERNAME>';
  2. SELECT PRINTER_BO FROM workstation_printer where workstation_bo = NULL  AND document_type_bo = 'DocumentTypeBO:<SITE>,LABEL';

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Environment

  • SAP Manufacturing Execution (MFG-ME)

Product

SAP Manufacturing Execution all versions

Keywords

MFG-ME, ME Printing, print, label, document, traveler, User Preference, SY520, SY521, Serialize, PR550, POD, Production Operator Dashboard , KBA , MFG-ME , SAP Manufacturing Execution , Problem

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