SAP Knowledge Base Article - Preview

2559579 - No automatic notifications, incidents or alert reactions from the Alert Inbox are working after upgrading to Solution Manager 7.2 SP06

Symptom

Although the alerts are generated in the Alert Inbox, e-mail notifications and other automatic functionalities, such as incident creation or Alert reactions, have stopped working after upgrading to Solution Manager 7.2 SP06. If you test to send manual notifications from the Alert Inbox, they are sent out correctly.


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Environment

SAP Solution Manager 7.2 SP06

Product

SAP Solution Manager 7.2

Keywords

#SOLMAN, alerts, System Monitoring, Application Operations, SM_WORKCENTER, no emails, e-mail, SOST, Job Monitoring, Third Party tool, SNMP, OS Commands, not triggering alerts, alerts missing, auto-reactions, template settings,supress notifications , KBA , SV-SMG-MON-ALR-CNS , Alert Inbox / Alert Processing , SV-SMG-MON-ALR , Monitoring/Alerting/Reporting Infrastructure , SV-SMG-MON-SYS , System Monitoring , SV-SMG-MON-JBI-JOB , Unified Job Monitoring , Problem

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