2556872 - Service Desk Webservice API - Solution Manager | SAP Knowledge Base Article

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2556872 - Service Desk Webservice API - Solution Manager

Symptom

  • Integration between SAP Solution Manager ITSM with Third Party Service desk
  • White Paper: Service Desk WebService API
  • Integration between Solution Manager Change Request Management with Third Party Service desk

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Environment

SAP Solution Manager

Product

SAP Solution Manager 7.1

Keywords

SOLMAN, integration, SOAP, Mapping, 7.2, 7.1, EHP1webservice API, External Service Desk, IT Service Management, ITSM, SOA Servicedsk, service now, White Paper: Service Desk WebService API (7.2), ChaRM , KBA , SV-SMG-SUP , Service Desk / Incident Management , SV-SMG-CM , Change Request Management , How To

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