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2556383 - ASE server crashed after timeslice error - SAP ASE

Symptom

  • A process (spid) is terminated due to a timeslice error:

timeslice error: spid XX exhausted its 'time slice' of XXX milliseconds and additional 'cpu grace time' of XXX ticks (XXX milliseconds). It has been marked for termination.

  • It is followed by the following message:

This Adaptive Server process has had 139950 major and 72982 minor page faults since boot.

  • And a stack trace that shows modules:

cold_terminate_process
kcvTimedWait
ktMuxThreadSleep
kt__MuxMain

   or

cold_terminate_process
ktMuxThreadScheduleOut
kpsuspend
upyield
cold_mem_pageallocate
mem_getpages
memcreate
conn_hdlr


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Environment

  • SAP Adaptive Server Enterprise (ASE) 15.7
  • SAP Adaptive Server Enterprise (ASE) 16.0

Product

SAP Adaptive Server Enterprise 15.7 ; SAP Adaptive Server Enterprise 16.0

Keywords

stacktrace, monThread, swap, swapping, memory, starvation, starving , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem

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