2556283 - Crystal Reports 2016 version 14.2.4 is missing the list of Reports under the menu option File.... | SAP Knowledge Base Article

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2556283 - Crystal Reports 2016 version 14.2.4 is missing the list of Reports under the menu option File....

Symptom

In Crystal Reports 2016 SP 4 version 14.2.4 I no longer see the recent file list of reports when I click on the File menu function

The registry entries are still there:

HKEY_CURRENT_USER\SOFTWARE\SAP BusinessObjects\Suite XI 4.0\Crystal Reports\Recent Files

The "FileCount" key is the number of recent files to list and can be altered.


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Environment

CR 2016 SP 4 version 14.2.4

Keywords

CR 2016, 14.2.4, File menu, recent report list , KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Problem

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