SAP Knowledge Base Article - Preview

2556278 - Recurring Payment continues or restarts processing after being cancelled

Symptom

  • The end customer created a recurring payment
  • The payment processed successfully for a few iterations
  • The end customer then cancelled the recurring payment
  • The payment did not execute as expected for some period of time (months in one case) and then restarted processing

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Environment

  • SAP Online Retail Banking 8.3
  • SAP Online Business Banking 8.3

Product

SAP Online Business Banking 8.3 ; SAP Online Retail Banking 8.3

Keywords

recurring, reoccurring, payment, canceled, cancelled, bpw, bill payment , KBA , FS-OCB , SAP Omnichannel Banking , Problem

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