2555311 - FAQ - Import Employees app | SAP Knowledge Base Article

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2555311 - FAQ - Import Employees app


You are using the Import Employees Fiori application to load users and employee data into an S/4HANA system, and have one or more doubts or problems.

Proceed to the resolution section of this FAQ -Frequently Asked Questions- article for the answers of the following:

  1. Considerations when uploading data with Import Employee App
  2. "System settings does not allow this app to be used" prevents from using the app. Why?
  3. How can the new users generated via Import Employees app login to the system?
  4. How can I check the status after the upload?
  5. You are getting error 'PersonExternalID is mandatory' during the import. Why?
  6. You are getting error "Cost Center XXXXXXXXXX of controlling area **** unknown" (message PAOCF_EC_SERVICES077) during the import. Why?
  7. The start date in Employee Fact Sheet is different to the StartDate which was imported with EmploymentData CSV file. Why?
  8. Is it possible to selectively import data, meaning only one or a few fields are used in the templates? Can columns be removed from the templates?
  9. Is it possible to update already existing employees data with this app?
  10. Can the manager be assigned for an employee through this app?
  11. Handling the relation to the manager during the employees upload. Avoiding errors informing ManagerPersonExternalId is not valid.
  12. Employee data imported with umlauts, diaeresis or other special notation marks gets incorrectly saved with question marks ("?") in S/4HANA
  13. An employee with future hire date is imported successfully, but the employee/user cannot be found from the launchpad search.



  • S/4HANA Cloud edition


SAP S/4HANA Cloud all versions


KBA , CA-HR-S4 , Cross-Application HCM Objects in S/4HANA , CA-TS-S4 , Cross Application Timesheet in S/4HANA , How To

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