SAP Knowledge Base Article - Preview

2554794 - Incident in Customer Action

Symptom

Customer wants to receive an update on an incident, but the incident is in customer action.


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Environment

SAP ONE Support Launchpad

Keywords

incident, customer action, send, back, process, ticket, message, call, speed up in processing, case, status, update, solution provided , KBA , support , incident , cic , technical assistance , customer action , XX-SER-SAPSMP-LAUNCH , SAP Support Portal Launchpad , How To

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