Customer wants to receive an update on an incident, but the incident is in customer action.
SAP ONE Support Launchpad
incident, customer action, send, back, process, ticket, message, call, speed up in processing, case, status, update, solution provided , KBA , support , incident , cic , technical assistance , customer action , XX-SER-SAPSMP-LAUNCH , SAP Support Portal Launchpad , How To
About this pageThis is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).
Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.