SAP Knowledge Base Article - Preview

2553711 - SQL Agent Jobs for CCtr disappeared after MSSQL Server update

Symptom

  • After an SQL update, all of the SAP Contact Center Agent jobs are missing from MSSQL Management Studio
    MSSQL_S_Agent_Jobs_empty.png
  • What is the best way to re-create SQL agent jobs without loss of reporting data?

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Environment

  • SAP Contact Center 7.0
  • Microsoft SQL Server 2008
  • Microsoft SQL Server 2008 R2
  • Microsoft SQL Server 2012
  • Microsoft SQL Server 2012 R2

Product

SAP Contact Center, on-premise edition 7.0

Keywords

CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, Contact Center, Telephony, e-mail, Chat, Communications, JOBS, SQL missing, management studio, SQL Server Agent , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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