2551326 - SAP GUI for HTML (Webgui) stucks, not loading "Please wait" message occurs | SAP Knowledge Base Article

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2551326 - SAP GUI for HTML (Webgui) stucks, not loading "Please wait" message occurs

Symptom

The loading of Webgui is not successful, "Please wait..." message might be displayed.

Please wait2.png


In the HTTPWatch trace it is visible, that it is not a general kernel extraction issue which is described in KBA 1651937 because the ITS related mime (js) files are loaded correctly (HTTP 200):

 2551326-2.png

There are two HTTP 404 errors:

  • /sap/public/icmandir/its/ls/theming/sap_corbu/standard.css
  • /sap/public/bc/its/img/splashscreen.png

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Environment

  • Internet Transaction Server (ITS)
  • SAP GUI for HTML (Webgui)
  • SAP NetWeaver 7.50 and 7.51

Product

SAP NetWeaver 7.5 ; SAP NetWeaver Application Server for ABAP 7.51 innovation package

Keywords

freezing , not loading , please wait , http 404 , Application Server Error , kernel bug , error, handler , menu , upgrade , update , image , stuck , not loading , load , freez , freeze , javascript , HTTP/1.1 404 Resource Not Found , Resource does not exist , FILE_ACCESS , KBA , BC-FES-ITS , SAP Internet Transaction Server , BC-FES-WGU , SAP GUI for HTML , Problem

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