2550329 - Unable to retrieve push notification while iOS Kapsel application is not running in foreground. | SAP Knowledge Base Article

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2550329 - Unable to retrieve push notification while iOS Kapsel application is not running in foreground.

Symptom

  • A Kapsel client application using the Push plugin  is unable to retrieve push notifications
    that are sent while the app is running in the background.
  • Push notifications can be retrieved while the app is running in the foreground.
  • The application uses the method sap.Push.checkForNotification(callback) as described here: 

    https://help.sap.com/doc/3f9b228508c8481798df1ea12b8d99a6/3.0.15/en-US/api/sap.Push.html
  • When testing this method it always returns an empty string when the application is run in the background.


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Environment

  • SCPms
  • Kapsel plug-ins 3.0 SP15 PL09
  • iOS devices running iOS 10.3.3 and iOS 11.0.3.

Product

SAP Cloud Platform 1.0

Keywords

Push Notification HCPms , KBA , MOB-SDK-KAP , Kapsel: Hybrid Container , Problem

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