2548569 - Introscope Enterprise Manager Installation fails due to error 'ERROR - Inadequate Permissions to Create Directory'. | SAP Knowledge Base Article

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2548569 - Introscope Enterprise Manager Installation fails due to error 'ERROR - Inadequate Permissions to Create Directory'.

Symptom

 The Introscope Enterprise Manager installation fails, in the installation log file the following errors are shown:

Install Directory:        E:\usr\sap\ccms\apmintroscope\ \UninstallerData\base
                          Status: ERROR
                          Additional Notes: ERROR - Inadequate Permissions to Create Directory

Install File:             E:\usr\sap\ccms\apmintroscope\ \UninstallerData\base\ca_icon.ico
                          Status: ERROR
                          Additional Notes: ERROR - Flexeraal6: parent did not exist when attempting touch on path: E:\usr\sap\CCMS\apmintroscope\ \UninstallerData\base\ca_icon.ico

Install Directory:        E:\usr\sap\ccms\apmintroscope\ \UninstallerData\base
                          Status: ERROR
                          Additional Notes: ERROR - Inadequate Permissions to Create Directory

Install File:             E:\usr\sap\ccms\apmintroscope\ \UninstallerData\base\ca_icon_16.gif
                          Status: ERROR
                          Additional Notes: ERROR - Flexeraal6: parent did not exist when attempting touch on path: E:\usr\sap\CCMS\apmintroscope\ \UninstallerData\base\ca_icon_16.gif

Install Directory:        E:\usr\sap\ccms\apmintroscope\ \UninstallerData\base
                          Status: ERROR
                          Additional Notes: ERROR - Inadequate Permissions to Create Directory

Install File:             E:\usr\sap\ccms\apmintroscope\ \UninstallerData\base\ca_icon_32.gif
                          Status: ERROR
                          Additional Notes: ERROR - Flexeraal6: parent did not exist when attempting touch on path: E:\usr\sap\CCMS\apmintroscope\ \UninstallerData\base\ca_icon_32.gif

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Environment

  • SAP Solution Manager 7.10 and 7.20
  • Introscope Enterprise Manager

Product

SAP Solution Manager 7.1

Keywords

KBA , XX-PART-WILY , Introscope by CA Technologies , Problem

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