SAP Knowledge Base Article - Preview

2548568 - HCI Transaction ID is mismatching with C4C Message ID

Symptom

When you were checking a message in your HCI Monitoring and C4C monitoring, you could see that the HCI Transaction ID is different than Message ID in C4C (the payloads in HCI and C4C are same message). For example:

  • HCI Transaction ID: 00123A123B456EC7D8AD3D82F9D2BCA.
  • C4C Message ID:00123A123B456EC7D8AD3D82F9D8BCA

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Environment

SAP Cloud Platform Integration for process services

Product

SAP Cloud Platform 1.0 ; SAP Cloud Platform Integration for process services all versions

Keywords

SAP HANA Cloud Integration, SAP HCI, SAP CPI, SCPI, SFSF, tenant, IFlow, Integration Flow, deployment, model configurator, properties, tracing, payload, HCI tooling,c4c, message id, transaction id, id, fields, UUID, logs, different , KBA , LOD-HCI-PI , SAP Cloud Platform Integration , LOD-CRM-INT-ERP , Integration of C4C with ERP , How To

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