2548373 - Achieving PSTN Redundancy in SAP Contact Center | SAP Knowledge Base Article

SAP Knowledge Base Article - Preview

2548373 - Achieving PSTN Redundancy in SAP Contact Center

Symptom

  • Business has requested more redundancy surrounding the PSTN and VOIP Gateway landscape
  • This KBA explains the main concept and possible solutions to a common side effect of misconfiguration where the SIP protocol receives and "Unknown" or "Not Found" error message

Read more...

Environment

SAP Contact Center 7.0

Product

SAP Contact Center, on-premise edition 7.0 ; SAP Contact Center, on-premise edition all versions

Keywords

CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7, redundancy, 404 not found, Unknow , KBA , CRM-CCI , Contact Center Infrastructure , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.