SAP Knowledge Base Article - Preview

2548152 - Increase Heap size of Cloud Connector

Symptom

The data transfer through the SAP Cloud Connector is slow or the SCC service is randomly terminated.

You might experience the following example error in ljs_trace:

#ERROR#com.sap.core.connectivity.tunnel.core.handlers.TunnelErrorHandler#tunnel-client-5-1# #Unexpected problem during tunnel processing in channel [...]; Reason: failed to allocate 16777216 byte(s) of direct memory (used: 2130706439, max: 2147483648)|


Read more...

Environment

SAP Cloud Connector is installed in installer version mode.

Product

SAP Cloud Platform Connectivity 2.0

Keywords

Cloud Connector, memory management, jvm, heap size, young generation, garbage collection , KBA , BC-MID-SCC , SAP Cloud Connector On-Demand/On-Premise Connectivity , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.