2546954 - "Send messages automatically to SAP Service Backbone" doesn't work in Solution manager 7.2 | SAP Knowledge Base Article

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2546954 - "Send messages automatically to SAP Service Backbone" doesn't work in Solution manager 7.2

Symptom

You created a very high VAR incident out of calling hours in solution manager 7.2 system, however it is not forwarded to SAP automatically.


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Environment

SAP Solution Manager 7.2 SP06 or lower

Product

SAP Solution Manager 7.2

Keywords

Send messages automatically to SAP Service Backbone, 720 , SMIV0001 , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem

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