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2546499 - Unable to get information about file. Operating system error message: Access is denied.

Symptom

During installation of SAP system Based on SAP NetWeaver on Windows, it fails with an error in the installation logs (sapinst_dev.log) similar to the following:

  Unable to get information about file   \\<SAGLOBALHOST>\sapmnt\<SID>\.....   using FindFirstFile. Operating system error message: Access is denied.
or 
  Unable to get information about file    <DISK>:\usr\sap\trans\......     using FindFirstFile. Operating system error message: Access is denied.


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Environment

SAP NetWeaver;
Windows platform;

Product

SAP NetWeaver all versions

Keywords

SAPInst, SWPM, sapinst_dev.log, Windows, Migration, System Copy, Refresh, Refreshing, Export, Exporting, Import, AAS, Additional Application server, Dialog Instance, Installation , KBA , BC-OP-NT , Windows , BC-INS-NT , Installation Windows , Problem

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