- The SAP Work Manager application, in its process to authenticate a user from the mobile device into ECC, checks the HR mini Master record against communication type 0105 infotype 0001.
- If this communication type / info type is a maintained in a locked status, the authentication returns an error that the HR record is not found. If unlocked, the authentication passes as expected.
- Unlocking this Communication Type / Info Type is not possible, recommend bypassing the "lock / Unlock".
- SAP Work Manager 6.4.1
- SMP server v3 SP13 PL02
- Agentry Client WPF 18.104.22.168
- SMP SDK v3 SP15 PL06
SAP Mobile Platform 3.0 ; SAP Work Manager 6.4
Agentry, Inventory Manager, HRUSER , KBA , MOB-SYC-SAP , Syclo Mobility for SAP backend , Problem
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