SAP Knowledge Base Article - Preview

2545658 - Error "Cannot perform the operation: no valid license found (Error: INF)" when attempting to open existing web intelligence

Symptom

  • Customer is getting the error "Cannot perform the operation: no valid license found (Error: INF)" when attempting to open existing sample / test reports using the license key obtained from the Service Market Place.
  • Webiserver Logs reflect the error message:
    **ERROR:WICDZUserSessionImpl:No valid BOE license [WICDZUserSessionImpl.cpp;119]

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Environment

  • SAP BusinessObjects Business Intelligence 4.2

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

webi sapbo bo bobj BI 4.0 4.1 4.2 4.x Product Key BOE.EnableWebI , KBA , XX-SER-LIKEY-BOJ , License Keys for Business Objects Products , BI-BIP-INS , Enterprise (BI platform) installation, upgrade, patching , Problem

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