2545139 - SCC 3.3 installer fails | SAP Knowledge Base Article

SAP Knowledge Base Article - Preview

2545139 - SCC 3.3 installer fails

Symptom

When installing SAP Control Center using the installer the SAP Control Center installation will fail with these errors in the SCC-suiteerror.log:

Install Merge Module: C:\Users\USERNAME\AppData\Local\Temp\3\Temp1_51047892.ZIP\archives\sapjre71_mm\sapjre71.iam.zip
Status: ERROR

Install Merge Module: C:\Users\USERNAME\AppData\Local\Temp\3\Temp1_51047892.ZIP\archives\sapjre71_mm\sapjre71.iam.zip
Status: SUCCESSFUL
Additional Notes: NOTE - Installing: sapjre71.iam.zip

Status: ERROR
Additional Notes: ERROR - SAP Java Runtime Environment: FAILED. See log file C:\SCC_3.3\log\jre7.log for detail.

Install Merge Module: C:\Users\USERNAME\AppData\Local\Temp\3\Temp1_51047892.ZIP\archives\scc_server_mm\scc_server.iam.zip
Status: ERROR

Install Merge Module: C:\Users\USERNAME\AppData\Local\Temp\3\Temp1_51047892.ZIP\archives\scc_server_mm\scc_server.iam.zip
Status: SUCCESSFUL
Additional Notes: NOTE - Installing: scc_server.iam.zip

Status: ERROR
Additional Notes: ERROR - SAP Control Center: FAILED. See log file C:\SCC_3.3\log\scc_server.log for detail.

Install Merge Module: C:\Users\USERNAME\AppData\Local\Temp\3\Temp1_51047892.ZIP\archives\asemap_mm\asemap.iam.zip
Status: ERROR

Install Merge Module: C:\Users\USERNAME\AppData\Local\Temp\3\Temp1_51047892.ZIP\archives\asemap_mm\asemap.iam.zip
Status: SUCCESSFUL
Additional Notes: NOTE - Installing: asemap.iam.zip

Status: ERROR
Additional Notes: ERROR - Management User Interface for SAP Sybase Adaptive Server: FAILED. See log file C:\SCC_3.3\log\asemap.log for detail.

In the asemap.log we see the following:

Installer: No 'sea_loc' in working directory, could not define $EXTRACTOR_EXECUTABLE$ 

Unable to load locales zip: C:\Users\sameer.dholam\AppData\Local\Temp\3\Temp1_51047892.ZIP
ExternalPropertyLoader.loadPropertiesIfNeeded()
java.lang.NullPointerException: while trying to get the length of a null array loaded from the first parameter of the method:


Read more...

Environment

  • SAP Control Center (SCC) 3.3 installer
  • Window server 2008 R2

Product

SAP Adaptive Server Enterprise 15.7

Keywords

Install anywhere, sea_loc , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.