2544859 - CDT timeout due to AUTH_CSCONNECTION_FAILED error | SAP Knowledge Base Article

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2544859 - CDT timeout due to AUTH_CSCONNECTION_FAILED error


Timeout popup occurs after launching CDT

You will find the following errors at logs:


Terminal log
SNET[OPEN] Secure connection failed with error TcpConnection::ConnectSync, connect failed - 10060 (0x274c) A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond.
(10060) @SessionConnect(,21002,...)
SNET[INIT] Error 2 in SessionConnect(,21002,...), let's try other connection! @AuthenticationBase::doConnect
PHONE[openSecureSession] Cannot connect to CoS startAuthentication returned: -60



SAP Contact Center 7.0


SAP Contact Center, on-premise edition all versions


CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7 timeout CDT AUTH_CSCONNECTION_FAILED TcpConnection , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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