SAP Knowledge Base Article - Preview

2544238 - DTE Failure - Cannot insert the value NULL into 'CountOfConsultedContacts'

Symptom

  • You are facing an issue with reporting services, and notice the following Data Transformation Engine (DTE) error:
    • ERR> Appl=CEM REPORTING Err=System.Data.SqlClient.SqlException (0x80131904): Cannot insert the value NULL into column 'CountOfConsultedContacts', table 'CompanyX_DSArea.dbo.FactCEMContacts'; column does not allow nulls.
    • INSERT fails.

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Environment

SAP Contact Center 7.0

Product

SAP Contact Center, on-premise edition 7.0

Keywords

Business Communication Management, BCM, CCtr, SCC, Contact Center, CCI, CRM-CCI, ConsTo, ConsEnd, DTE, Data Transformation Engine, contactlogdetail, null, CountOfConsultedContacts, Insert fails, BCM_DTE, report, ConsConnected, FactCEMContact, SQL, NULL , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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