SAP Knowledge Base Article - Preview

2543254 - Incorrect System ID in Customer Incidents

Symptom

You want to change the system ID on an existing incident because the issue is affecting a different system.

For example, you have the issue in production, but you replicated it on a testing environment.


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Environment

SAP ONE Support Launchpad

Keywords

change, system ID, incorrect, customer incident, system data , KBA , XX-SER-SAPSMP-LAUNCH , SAP Support Portal Launchpad , How To

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