2543170 - SOST: Status of messages are not updated | SAP Knowledge Base Article

SAP Knowledge Base Articles - preview

2543170 - SOST: Status of messages are not updated


The application which is using the SAPConnect to send emails or faxes, is requesting for status of confirmation receipt, well known as DSN (Delivery Status Notification).

Even though the DSN is received and present in the SOIN transaction code, the status of the message is not updated.



SAP NetWeaver 7.0x and higher.

As prerequisite, the following note and KBA must be checked:
1861133 - The address to which a DSN is sent
2230005 - SOST: Fax status display not updated


SAP NetWeaver all versions


not updating, error, gray status, trasmitted, 72 , KBA , BC-SRV-COM , Communication Services: Mail, Fax, SMS, Telephony , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.