SAP Knowledge Base Article - Preview

2542308 - When installing a branded WPF SMP client intallation stops and displays a window saying "Unable to install the required Microsoft c++ run time files (code 5)"

Symptom

During installation of Agentry WPF branded client.  During the client installation, progress stops and a pop-up window displays the error

"Unable to install the required Microsoft c++ run time files (code 5).  The application might not open."


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Environment

  • Windows 7 64 bit OS
  • SAP Mobile Platform SDK 3.0

Product

SAP Mobile Platform SDK 3.0

Keywords

KBA , MOB-SYC-SAP , Syclo Mobility for SAP backend , Problem

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