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2542073 - Spool in Waiting status when printing directly to printer

Symptom

  • Spools stay in Waiting status in SP01.  The status text is 'Output device unavailable'.
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  • In SPAD you have setup your output device to print directly to the printer.  In other words, you do NOT print through a host spooler / print server.  In the Access Method tab for your output device you have the 'Destination Host' field set to the name or IP of the printer.  The 'Destination Host' should be the name or IP of a host spooler / print server on whish the printer queue is setup.
  • Another symptom of this setup is that large spools or printouts with multiple copies will only print some of the pages, not all of the pages.

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Environment

Release independent

Keywords

KBA , BC-CCM-PRN , Print and Output Management , Problem

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