SAP Knowledge Base Article - Preview

2541985 - FSCM Collection: Cannot change collection contacts

Symptom

  • In Process Receivable of Collection Managment, by clicking  “Get contact person”, there is only the Collection contact available
  • This Collection contact person corresponds to the person selected in the  Business Partner, under "Relationships" button "Has collection contact person" tab
  • Other Contact persons, the ones contained in table KNVK are not shown.

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Environment

SAP ECC 6 EhP 0 (SAP Netweaver 700)
S/4HANA 1511
S/4HANA 1610

Product

SAP S/4HANA 1610

Keywords

UDM_BP, BP, Collection Management, COL, Process receivables, contact person, customer contact person, has Collection contact person,
Has Contact Person, Business partner, customer, last name, UDMNEWCONTACTS, BAPI_BUSPARTNEREMPLOYE_GETLIST, BAPI_CUSTOMER_GETCONTACTLIST,
UDM_SUPERVISOR, UDM_SPECIALIST, Maintain relationships of Business Partner, BURS_JOEL_OVR_TC, PARTNER_TO_NUMBER, Get contact, Relationships,
Relationship to BP, customer. , KBA , FIN-FSCM-COL , Collections Management , Problem

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