This decision tree will provide some general information about the creation/activaion, etc for User for Support Hub Communication in Support Hub Communication application.
SAP ONE Support Launchpad
Support Hub Communication Application
- SAP Solution Manager 7.2 (and later)
Tech-user; Technical user; Tech user; Support Hub communication user , KBA , XX-SER-SAPSMP-USR , SAP Support Portal - User Administration , XX-SER-SAPSMP-SUP , SAP Support Portal - Support Applications , How To
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