SAP Knowledge Base Article - Preview

2541690 - Introscope EM installer raising error due to EULA and CA-EULA invalid files

Symptom

The installation of the Introscope Enterprise Manager hangs after a while.

In the silent.install.failed.txt, there is the following message:

  • "Edit the responsefile so that theca-eula file property refers to a valid CA License agreement."

The eula.txt and ca-eula.txt are maintained in the installation folder with the last line changed to accept the installation.


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Environment

Installation of Introscope Enterprise Manager 9.x and 10.x.

Product

SAP Solution Manager 7.1 ; SAP Solution Manager 7.2

Keywords

KBA , XX-PART-WILY , Introscope by CA Technologies , Problem

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