2540787 - "Database server stopped" in SAP Mobile Platform causes the server to stop working | SAP Knowledge Base Article

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2540787 - "Database server stopped" in SAP Mobile Platform causes the server to stop working

Symptom

  • SAP Mobile Platform (SMP) Cache Database stops sporadically. The error log shows: "Database server stopped"
  • SMP Node(s) stop(s) working.
  • The Windows Event logs show:

 Fatal error:  A disk read from file 'E:\Sybase\Data\CDB\default.db' failed with error code: (2)

 Fatal error:  A disk read from file 'E:\Sybase\Data\DomainLog\domainlogdb.db' failed with error code: (21)

 Fatal error:  A disk write to file 'F:\Sybase\Logs\CDB\default.log' failed with error code: (170)

 Fatal error:  A disk write to file 'F:\Sybase\Logs\CDB\default.log' failed with error code: (21)


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Environment

SAP Mobile Platform 3.0 MBO Server

Product

SAP Customer Relationship Management 7.0 on SAP enhancement package 1 for SAP NetWeaver 7.0

Keywords

SSD HDD failure , KBA , MOB-SUP-RT , SUP Runtime , Problem

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