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2540649 - An error occurred while searching: Index is not ready. Please try again later (PSS 01004). (PSS 01004) when searching in BILP

Symptom

  • When performing a search in BI Launchpad (BILP) the following error is encountered:
    An error occurred while searching: Index is not ready. Please try again later (PSS 01004). (PSS 01004)
  • When accessing Central Management Console (CMC) -> Applications -> Platform Search, the following error is seen:
    The message 'Indexing Status : Search service metrics not available' may also be shown
  • Also, start and stop indexing buttons are grayed out.
  • If indexing is set to scheduled, the Platform Search Scheduling Object will fail with the following error:
    Object failed to run due to an error while processing on the Job Server
  • Platform Search Adaptive Processing Server (APS) logs on 'High' from startup show the following error:

    Unable to initialize the Core Framework. You can find bellow:
    A) Resolution suggestions
    B) Discovery Mechanism Report
    C) Exception Stacktrace
    A) Resolution suggestions
    Configuration
    => Make sure your configuration is ok
    This configurator is duplicated: 'com.businessobjects.rebean.wi.impl.config.RebeanConfigurator'
    Bundle locations:
    bundleresource://346.fwk1064154107:55/META-INF/MANIFEST.MF
    bundleresource://346.fwk1064154107:102/META-INF/MANIFEST.MF
    => A bundle must appear only once in the classpath, please clean up.
    ................TRUNCATED FOR READABILITY........................

    C) Exception stack trace
    com.businessobjects.sdk.core.CoreException: com.google.inject.CreationException: Guice configuration errors:
    1) Error at com.businessobjects.rebean.wi.impl.config.RebeanRequestsModule.bindHandler(RebeanRequestsConfigurator.java:105):
    A binding to com.businessobjects.sdk.core.server.IServerRequestHandler annotated with @com.google.inject.name.Named(value=com.businessobjects.rebean.wi.server.requests.OpenDocumentRequest) was already configured at com.businessobjects.rebean.wi.impl.config.RebeanRequestsModule.bindHandler(RebeanRequestsConfigurator.java:105).
    2) Error at com.businessobjects.rebean.wi.impl.config.RebeanRequestsModule.bindHandler(RebeanRequestsConfigurator.java:105):
    A binding to com.businessobjects.sdk.core.server.IServerRequestHandler annotated with @com.google.inject.name.Named(value=com.businessobjects.rebean.wi.server.requests.CloseDocumentRequest) was already configured at com.businessobjects.rebean.wi.impl.config.RebeanRequestsModule.bindHandler(RebeanRequestsConfigurator.java:105).


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x (BI 4.0 / 4.1 / 4.2)
  • Windows
  • Linux / Unix 

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2

Keywords

KBA , BI-BIP-SCH , BI platform search , Problem

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