SAP Knowledge Base Article - Preview

2539455 - Fail to start all Virtual Units

Symptom

At IA, when changing to Connection -> Monitoring Mode, VUs are not started, no matter if Role is active for all VUs.

No new logs are written at logs directory (no matter which log level you selected for CORE or CD for example)

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Environment

SAP Contact Center 7

Product

SAP Contact Center, on-premise edition all versions

Keywords

CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management 7 start stop logs trace crash block stuck , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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