SAP Knowledge Base Article - Preview

2538779 - AIC_INCIDENT_G Lost description text

Symptom

When creating an incident with the key user, SOLMANREQU business role, with the guided procedure AIC_INCIDENT_G,  description text entered by the key user in step 1 is lost at step 5 of the guided procedure.


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Environment

SAP Solution Mananger 7.2

Product

SAP Solution Manager 7.2

Keywords

KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem

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