SAP Knowledge Base Article - Preview

2538094 - Serial Number and Material fields blank in IW73

Symptom

Transaction IW73 is used to display Service Orders. The results returned do not show a value for the Serial No. or Material fields even though these values are maintained within the Service Orders


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Environment

  • SAP ERP Customer Service (CS)
  • SAP R/3
  • SAP R/3 Enterprise
  • SAP ERP Central Component
  • SAP ERP
  • SAP Enhancement package for SAP ERP
  • SAP Enhancement package for SAP ERP, version for SAP HANA
  • SAP S/4HANA, on-premise
  • SAP S/4HANA, cloud edition

Product

SAP ERP Central Component all versions ; SAP ERP all versions ; SAP R/3 Enterprise all versions ; SAP R/3 all versions ; SAP S/4HANA Cloud all versions ; SAP S/4HANA all versions ; SAP enhancement package for SAP ERP all versions ; SAP enhancement package for SAP ERP, version for SAP HANA all versions

Keywords

SERIALNO, SERMAT, Reference Object Data, IW32 , KBA , CS-SE , Service Execution , How To

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