2536569 - Error: "Server xxyyzz:6400 not found or server may be down (FWM 01003)" when winAD user logon to Webi Rich Client | SAP Knowledge Base Article

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2536569 - Error: "Server xxyyzz:6400 not found or server may be down (FWM 01003)" when winAD user logon to Webi Rich Client

Symptom

  • Error: "Server xxyyzz:6400 not found or server may be down (FWM 01003)" when winAD user logon to Webi Rich Client
  • Found these KRB Errors in Wireshark traces:

KRB Error: KRB5KDC_ERR_PREAUTH_REQUIRED
KRB Error: KRB5KDC_ERR_ETYPE_NOSUPP


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Environment

  • SAP BusinessObjects BI Platform 4.2 Support Pack 3
  • Windows 2012 R2
  • Wwindows 7 sp1

Product

SAP BusinessObjects Business Intelligence platform 4.2

Keywords

FWM 01003, WRC, AD, encryption, DES, kerberos , KBA , BI-BIP-AUT , Authentication, ActiveDirectory, LDAP, SSO, Vintela , Problem

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