SAP Knowledge Base Article - Preview

2535935 - CRM-IU: Last Interactions tab in Interaction Record displays only 5 records

Symptom

The "Last Interaction" tab in the interaction record view ICCMP_BT_IRHIST/InrLastHist always displays only 5 records for the confirmed BP.


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Environment

SAP CRM-IU - CRM for Utilities for the releases:

  • CRM 7.0 EHP 4
  • CRM 7.0 EHP 3
  • CRM 7.0 EHP 2
  • CRM 7.0 EHP 1

Product

SAP enhancement package 1 for SAP CRM 7.0 ; SAP enhancement package 2 for SAP CRM 7.0 ; SAP enhancement package 3 for SAP CRM 7.0 ; SAP enhancement package 4 for SAP CRM 7.0

Keywords

CRM_ORDER_AUTH_CHECK, CRM_RFW_SET_MAX_HITS, ICCMP_BT_IRHIST, GET_INTERACTION_COUNT CL_IUICOVW_UTILS Kontakt, Kontaktdaten, aktuellste Kontakte , KBA , CRM-IU , Utilities Industry , CRM-IU-IC , Interaction Center , How To

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