2535920 - SAP Mobile Platform 3.0 - Agentry generates too much logs for Work Manager and others | SAP Knowledge Base Article

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2535920 - SAP Mobile Platform 3.0 - Agentry generates too much logs for Work Manager and others

Symptom

  • SMP 3.0 or Agentry is ignoring log levels stated in the cockpit
  • While enabling/configuring logs as stated in SAP # 2137792 - How to enable Agentry logging in SAP Mobile Platform (SMP 3.0) the system does not recognize it
  • Instead of logging only error or fatal messages, it also prints/shows informational messages
  • As stated in SAP # 2236215 - SMP log levels too detailed, this note describes that log levels are ignored and apparently this works as designed
  • What is the meaning of configuring log levels if it does not work
  • The log files on the server are full of info messages which are not relevant

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Environment

  • SAP Work Manager 6.3
  • SAP Work Manager 6.2.1
  • Inventory Manager 4.2.0
  • SAP Service Manager 4.2
  • SAP Service Manager 4.3
  • SAP Mobile Platform 3.0 (SP09 or later)
  • SAP Rounds 3.0 and previous versions of these applications

Product

SAP CRM Service Manager 4.2.0 ; SAP CRM Service Manager 4.3.0 ; SAP Inventory Manager 4.2 ; SAP Mobile Platform 3.0 ; SAP Rounds Manager 3.0.0 ; SAP Work Manager 6.2.0 ; SAP Work Manager 6.3.0

Keywords

"SMP 3.0 logs too much","Too much information in Agentry logs","Agentry logs","SMP 3.0 Agentry logs too many information", "SAP Work Manager logs too many unused logs","How to decrease logging in Agentry or SMP 3.0","Too many INFO logs in Agentry or SMP 3.0" , KBA , MOB-ONP-AGS , SAP Mobile On Premise Agentry Server , MOB-SYC-SAP , Syclo Mobility for SAP backend , Problem

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